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Skills
Listening

Instructions Listen and choose the best option in the drop-down menus.

  2. See Text
  1. The customer wants to know if the jackets are
    .
  2. The store has
    rain jackets.
  3. The customer first tries on a
    dark blue jacket.
  4. The customer doesn't like the other
    .
  5. The customer buy a
    jacket.
  6. The customer pays with
    .
  1. Assistant: Hello, can I help you?
  2. Customer: Yes, do you have any rain jackets on sale?
  3. Assistant: They're in the outdoor section, by the elevator.
  4. Customer: The outdoor section?
  5. Assistant: Follow me. I'll show you. We have a wide range, in fact. What size are you?
  6. Customer: I'm a medium, Oh, these are nice...
  7. Assistant: Ah, they are half price, too, but we don't have any mediums left because they've been so popular. Would you like to try a large?
  8. Customer: Yes, OK. Do you have one in dark blue?
  9. Assistant: Let me have a look. Yes, here you are.
  10. Customer: Oh, what a shame, it's much too big. Do you think I'd fit in a small?
  11. Assistant: I don't think so, no. They aren't very big. It wouldn't be comfortable.
  12. Customer: Oh... what other styles do you have?
  13. Assistant: Well, we have these ones, but they only come in lime green and fluorescent orange.
  14. Customer: Sorry, I don't like those color at all,
  15. Assistant: Oh, wait! We do have a medium after all, in purple.
  16. Customer: Hmm, purple... I'll try it on. Thank you.
  17. Assistant: You're welcome. It suits you!
  18. Customer: Do you think so? OK I'll take it!
  19. Assistant: Great! Cash or credit? You get 12 months interest-free credit if you buy with a store card.
  20. Customer: I don't have one, I'm afraid. I'll pay cash. Here you are.
  21. Assistant: Thanks. Here's your jacket and your receipt.
  22. Customer: Thank you!